Terms & Conditions

Shoes Locations offers its customers mobile alerts regarding marketing and promotional messages by SMS message from a short code (the “Service”). By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Shoes Locations reserves the right to stop offering the Service at any time with or without notice.

There is no fee to join the Shoes Locations Mobile Messages program or to receive messages, and participation is not conditioned on the purchase of any goods or services.

By opting into the Service, you:

  • Authorize Shoes Locations to use auto dialer or non-auto dialed technology to send text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  • Acknowledge that you do not have to agree to receive messages as a condition of purchase.
  • Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
  • Consent to the use of an electronic record to document your opt-in. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you’ll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service, your message frequency may vary. You may receive an alert when instances occur such as:

  • You are welcomed into the Service
  • General brand information
  • Sales and promotion
  • New product alerts

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone’s pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers include major national and regional wireless carriers. The Service may not be available on all wireless carriers. Shoes Locations may add or remove any wireless carrier from the Service at any time without notice. Shoes Locations and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To opt into the Service

To subscribe to Shoes Locations Mobile Messages, follow the instructions provided on our website or in promotional materials.

To Stop the Service

To stop receiving text messages from Shoes Locations, text the word STOP to the number from which you received the messages any time or reply STOP to any of the text messages you have received from Shoes Locations. For Services operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Shoes Locations and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Shoes Locations through any other programs you have joined until you separately unsubscribe from those programs. These Terms still will apply if you withdraw the consent mentioned above or opt out of the Service.

Questions

You can text HELP for help at any time. This will provide you a link to the terms and conditions along with information on how to access further assistance.

Mobile Phone Number Change

In the event that you change or deactivate your mobile phone number, you agree to notify Shoes Locations by updating your account information or contacting us through the methods described on our website.

Arbitration and Class Action Waiver

Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of Shoes Locations services will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Shoes Locations hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SHOES LOCATIONS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND SHOES LOCATIONS AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

You and Shoes Locations are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Shoes Locations, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply. This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Shoes Locations Perks Program Terms and Conditions

PLEASE READ THESE PROGRAM TERMS CAREFULLY. BY PARTICIPATING IN THE SHOES LOCATIONS PERKS PROGRAM, YOU AGREE TO BE BOUND BY THESE PROGRAM TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE PROGRAM TERMS, THEN DO NOT PARTICIPATE IN THE SHOES LOCATIONS PERKS PROGRAM.

These Shoes Locations Perks Program Terms and Conditions (“Program Terms”) apply to your access to and participation in the Shoes Locations Perks Program (the “Program” or “Shoes Locations Perks”), which is operated by Shoes Locations (“Company,” “our,” “we,” “us”). These Program Terms do not alter in any way the terms or conditions of any other agreement you (“Member,” “you,” or “your”) may have with Company for other products and services.

For information about how we collect, use, share, and otherwise process information about you, please see our Privacy Policy.

Overview of Program

The Program is a free to join customer program created by Company to reward our customers for their loyalty. Members will receive certain rewards Points (defined below) through certain actions defined and described in “Earning Points” below that they can redeem to receive discount Rewards (defined and described in “Program Rewards and Points Redemption” below). Members’ qualifying purchases and actions can also unlock Membership tiers that provide Perks (defined below) to Members pursuant to “Tier Status; Perks” below.

Changes; Modifications

Company may change, modify, limit, and/or eliminate the Program and/or all or any portion of these Program Terms, or any policy pertaining to the Program from time to time and in its sole discretion, including the following: (a) the Rewards, Perks, or benefits offered under the Program; (b) the expiration date of Points received under the Program or Rewards redeemed under the Program; (c) how Points are earned, calculated, or redeemed; or (d) how Rewards are calculated, valued, or redeemed. If we make changes to the Program Terms, we will post the amended Program Terms here and update the “Effective Date” above. We may also attempt to notify you in other ways. Unless we indicate otherwise, the amended Program Terms will be effective immediately and your continued participation in the Program after the amended Program Terms are posted will confirm your acceptance of the changes. If you do not agree to the amended Program Terms, you must stop participating in the Program. Company will not be liable to you in any way for any value or benefits you may lose as a result of any changes made to the Program, including any Points or Perks.

Eligibility

In order to be eligible to participate in the Program, you must (a) be a resident of the 50 United States, District of Columbia, or Canada; (b) be at least 18 years of age; and (c) have a shoeslocations.com account (d) provide valid and accurate personal information when enrolling; (e) not be an employee of Shoes Locations. You may only have one Program account. The Program is intended for personal use only, and commercial customers are not eligible to participate. Your account may not be assigned, transferred, or shared with family, friends, and your account and associated benefits are not intended for those purchasing items for resale.

Company evaluates residency based on your shipping address. If you change your shipping address to one that is not located in the 50 United States, Washington, D.C., or Canada, you will no longer be able to receive or redeem Points for Rewards or be able to use Rewards or Perks in your account.

Joining the Program; Opt-Out

To join the Program, log into your existing shoeslocations.com account, or if you do not already have an account, register for an account at shoeslocations.com (registration and joining the Program are free).

To opt out of the Program, visit the settings of your shoeslocations.com account and, in the Rewards section, select Opt Out. If you elect to opt out and cancel your account, you (i) will forfeit and not be able to redeem any unused Perks, Rewards, or Points, (ii) will not be able to retrieve previously-earned Points, Perks, Rewards, or tier status if you elect to opt in at a later time, and (iii) will not be able to earn Points or Spend (defined below) for purchases or actions taken while not opted in to the Program.

A current, valid email address is required for you to be able to participate in and receive Points in connection with the Program. You must notify Company in the event of a change in your email address by updating your account information online.